Terms and conditions
Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use this website.
Use of Website
By accessing or purchasing from Bermito, you agree to comply with all terms, including lawful usage, respecting intellectual property, and not interfering with site functionality.
Products & Pricing
- Products include coffee, cups, and merchandise
- Prices are in INR and inclusive of taxes
- Product appearance may vary slightly due to natural variations and display differences
- Availability may change without notice
Orders & Acceptance
- Orders are considered an offer to purchase
- Confirmation email ≠ acceptance
- Bermito reserves the right to cancel orders due to stock issues, pricing errors, or suspected fraud
Payments
- Payments are processed via PayU India (PCI-DSS compliant gateway)
- Accepted methods: UPI, credit/debit cards (Visa, Mastercard, Rupay, Amex), net banking, and wallets
- All prices in INR, inclusive of applicable taxes
- Cash on Delivery is not offered (roast-to-order model)
- Bermito does not store card or banking details
- Failed transactions are auto-refunded by the gateway within 5–7 working days
Shipping, Returns & Refunds
Covered separately under respective policies (but form part of these terms)
Intellectual Property
All website content (branding, design, images, text) belongs to Bermito and cannot be reused without permission.
User Accounts
Users are responsible for account security and activity. Bermito may suspend accounts for violations.
Limitation of Liability
Bermito is not liable for indirect or consequential damages. Liability is limited to the product value.
Force Majeure
Delays due to uncontrollable events (natural disasters, strikes, etc.) are not the responsibility of Bermito.
Governing Law
Governed by Indian law with jurisdiction.
Business Details
This website is owned and operated by Bermito Coffee Labs LLP,
a Limited Liability Partnership registered in India.
LLPIN: ACV-0217
FSSAI: 21326241000392
GSTIN: 32ABGFB3679K1Z8
Registered Office: Door No 272/A Calicut, Kerala – 673010
Contact: hello@bermito.com | +91 9847599828