Privacy policy

Information Collected

  • Personal details (name, email, phone, address)
  • Payment data (handled securely by third parties)
  • Device and browsing data (IP, cookies, usage)

Usage of Data

  • Order processing and delivery
  • Customer support
  • Marketing (with consent)
  • Website improvement
  • Legal compliance

Data Sharing

  • Shared only with necessary partners (logistics, payment, analytics)
  • Never sold to third parties

Cookies
Used for functionality, preferences, and analytics. Can be disabled in browser settings.

Data Retention
Stored only as long as necessary for business/legal purposes.

User Rights (India DPDP Act, 2023)

  • Access data
  • Correct data
  • Request deletion
  • Withdraw consent
  • File grievances

Security
Reasonable measures are used, but no system is fully secure.

Children’s Data
Not intended for users under 18.

Updates
Policy may change; updates will be posted.

Contact
Bermito Coffee Labs LLP

Email: hello@bermito.com 

Phone: +91 9847599828 

Address: Door No 272/A Calicut, Kerala-673010